Before starting
Does solar suit any farm?
In most cases, yes: SNA designs solar stations that run the farm's pumps and irrigation systems during the day on clean energy, keeping the current power source as backup where needed.
How does the client start?
With an initial request by phone, WhatsApp or e-mail, followed by a meeting to learn the requirements and the farm's conditions, then solution preparation and a quotation.
What determines the size of the station?
The farm's actual need: pump and irrigation loads, operating hours and site conditions.
What do SNA Standards mean?
Specifications SNA sets for each product and verifies before approving it, above all its fit for the Saudi market and client, along with sustainability, reliability and stability.
Delivery
Where do the components come from?
They are manufactured by SNA's global and local partners to its standards and approved after verification against SNA Standards.
Who handles installation and commissioning?
SNA's team, from installation to trial operation, performance testing and handover with documents.
Is the farm team trained?
Yes, training is part of the handover so the farm team operates the system with confidence.
What are the payment terms and timelines?
They are set in the offer, choosing the terms that protect the client and the company according to the type and size of the order.
After-sales
What does support after commissioning include?
A year of free support and maintenance, then after-sales service and available spare parts for the life of the station.
What happens when there is a fault?
The client contacts SNA through the usual channels; the problem is diagnosed and the team arrives with the right spare parts.
Are spare parts available?
Yes, providing spare parts is part of SNA's commitment to every system it installs.
Does SNA serve buildings or factories?
SNA's current focus in the energy sector is farms.